💸Refund Policy

Refund Policy for the TEA

Effective Date:

Thank you for your support and participation in the TEA crypto project. We are committed to ensuring transparency and customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are processed for participants of our Token Generation Event (TGE).

1. Eligibility for Refunds

Time Frame: Refund requests are eligible only within one (1) month following the Token Generation Event (TGE). Any requests submitted after this period will not be considered.

Participation Requirement: You must have participated in the TEA token sale during the TGE, private round, or presale to be eligible for a refund.

Stablecoin Conversion: To safeguard the future of the project and mitigate the volatility associated with altcoins, all investments are converted into USDT SOL at the exchange rate on the day of transaction.

2. How to Submit a Refund Request

Method of Submission: All refund requests must be sent via email to [e-mail].

Required Information: Please include the following details in your refund request:

Full Name

Contact Information (Email Address and Phone Number)

Transaction Details (Date of Purchase, Amount Contributed, Transaction ID or Proof of Transaction)

Reason for Refund Request

3. Processing of Refunds

Acknowledgment: Upon receiving your refund request, we will send an acknowledgment email within five (5) business days.

Review Period: Our team will review your request to verify eligibility and authenticity. This process may take up to fourteen (14) business days.

Approval and Payment: If your refund is approved, the refund will be processed using the original payment method. Please allow seven (7) business days for the funds to reflect in your account.

4. Important Considerations

Transaction Fees: Any transaction fees incurred during the initial purchase or the refund process (e.g., network fees, gas fees) are non-refundable and will be deducted from the refund amount.

Exchange Rates: Refunds will be processed in the original currency and amount contributed. We are not responsible for any fluctuations in exchange rates or cryptocurrency values.

Incomplete Information: Failure to provide all required information may delay or deny your refund request.

5. Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our official website. We encourage you to review this policy periodically to stay informed about our refund procedures.

6. Contact Us

If you have any questions or need further assistance regarding this Refund Policy, please do not hesitate to contact us at [e-mail]